Privacy Policy

Privacy Policy for Zishapp. Effective: 19 July 2019


  1. General
  2. What personal information do we collect
  3. How we use your personal information.
  4. Marketing Purposes
  5. Cookies.
  6. Accessing, Reviewing and Changing Your Personal Information.
  7. Protection and retention of your personal information.
  8. Other information.



This privacy policy describes the policy of zishapp regarding the collection, use, storage, sharing and protection of your personal information (“Privacy Policy”). This Privacy Policy applies to the zishapp.com website and all related websites, applications, services and tools where reference is made to this policy (“Services”), regardless of how you access the Services, including access through mobile devices.

Scope and consent: By using the Website and related Services, you give explicit consent to Zishapp for the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy.

We may change this Privacy Policy from time to time. We advise you to read it regularly. Substantial changes to our Privacy Policy will be announced on our Website. The amended Privacy Policy will be effective immediately after it is first posted on our Website.


What personal information do we collect

You can visit our Website without registering for an account. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers. We collect the following types of personal information:

Information we collect automatically: When you visit our Website, use our Services and/or reply to ads or other content, we automatically collect the information sent to us by your computer, mobile device or other equipment that provides access. This information includes, but is not limited to:

Device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the Website, referring URL, ad data, IP address and standard web log information;

and information we collect through cookies, web beacons and similar technologies.

Information you provide to us: We collect and store any information you enter on our Website or that you provide to us when you use our Services. This information includes, but is not limited to:

information that you provide to us when you register for an account or for the Services that you use;

additional information that you may provide to us through social media sites or third party Services;

information provided in the context of dispute resolution, correspondence through our Website or correspondence that is sent to us; and

information about your location and the location of your device, including your device’s unique identifier information if you have enabled this service on your mobile device.

For event organisers we will ask for your bank account details, this is your account number, your bank and your name. We will never ask for your card number or your pin to your bank account.

The information entered when purchasing a ticket is not stored by us or by the third party gateway, the gateway is simply transfers you to your bank’s login screen where you can do an Electronic Transfer.


How we use your personal information

You agree that we may use your personal information (see above) for the following purposes:

to provide you access to our Services and Customer Support by means of e-mail or telephone;

to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our Terms of Use ;

to personalize, measure and improve our Services, content and ads;

to contact you, by e-mail, push notification, text message (SMS) or by telephone, to inquire about our Services and promotional offers based on your message preferences (where applicable), or for any other purposes as set forth in this Privacy Policy;

Sharing information with and registration on social media sites: We may offer sign-on Services that enable you to access the Website or related websites with your login credentials. We can also offer Services that enable you to share information with third party social media websites, such as Facebook, Google Plus and Twitter.

If you provide us access to personal information stored on third party websites, the scope of access to this personal information shall vary per website and will be determined by both your own browser settings and your consent. If you wish to connect your third party account to your  account with us and you consent to us accessing the information in these third party accounts, you agree that we can collect, use and store information from this third party website in accordance with this Privacy Policy.

Transfer of your personal information to third parties: We may disclose your personal information to third parties in accordance with this Privacy Policy and applicable legislation and regulations. As further described under Section 4, we will not disclose your personal information to third parties for their marketing purposes without your explicit consent. We may share your personal information with:

certain third parties (such as intellectual property rights holders, supervisory authorities, tax authorities, police and other regulatory authorities) if we are required to do so by law, or in accordance with our Privacy Policy. We may share your personal information:

To promote events and let you know where is it happening (Zishaphi)

To comply with legal obligations or a court order; or if this is necessary for the prevention, detection or prosecution of criminal offenses, such as fraud, deceit or prosecution, or if it is necessary to maintain our policies or to protect the rights and freedoms of others. Other third parties to whom you have given consent to share your information via [same as above], e.g. in the framework of a cooperation; companies that we intend to merge with in the context of a reorganization or that acquire us; an intellectual property owner if the owner of an intellectual property right or an intermediary in good faith believes that an event post violates the rights of the owner. Before personal information is provided, the IP owner will enter into an agreement that, stipulates that information is only provided on the strict condition that it may only be used in the context of legal proceedings and/or obtaining legal advice and/or to answer questions from the organizer.

Without limitation to the foregoing, we shall moreover – in our efforts to respect your privacy and to keep the website and mobile application free of malicious persons or parties – not disclose your personal information to third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that such disclosure is necessary to prevent impending injury or financial damages or to report alleged illegal activities.

Information you share on this Website/Application: Our platform allows users to share events and other information with other users, thereby making this shared information accessible to other users. Since our Application also enables you to directly contact an event organiser or an event attendee, we recommend that you consider how you share your personal information with others. You are solely responsible for the personal information you share through our platform and therefore we cannot guarantee the privacy or security of the information shared by you with other users.

Account information collected when doing a withdrawal request will be used to transfer the funds to your account. Under no circumstances will we ask for your card number or pin for the withdrawal of Funds.

When purchasing tickets using Instant-EFT, you will be directed to your bank’s system. The information you enter will not be store in our servers or our third party servers.

When purchasing tickets using a Credit Card, you will be required to enter your card number and CVC as per every credit card transaction, this data will not be stored in any of our servers or our third party integrators.

When purchasing tickets using Scode (Cash), you will be required to enter your email and phone number, this will be used to send you the Scode required to pay for your ticket at retail stores.

In case you use the platform in a device that is not your own, we strongly recommend that you logout after a session.


Marketing Purposes

You agree that we may use the information collected by us to send you offers, whether personalized or not, or to contact you by telephone regarding products or Services offered by this platform.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionalities.

When you no longer wish to receive email marketing communications or notifications from us, you can, where applicable, change your preferences by logging into your account, or follow the unsubscribe link in the marketing communication you received.



When you use our platform, we and our service providers may place cookies (data files on your phone or mobile device’s drive) or web beacons (electronic images that are placed in a web page’s the code) or similar technologies. We use cookies to help us identify you as a user, to provide you a better experience on our platform, to measure promotional effectiveness and to ensure trust and safety on our Website.


Accessing, Reviewing and Changing Your Personal Information

We cannot modify your personal information or account information. You can modify your own information by logging into your account. When you post an event, you may be able to change your event info or delete your event. If you want to close your account (where applicable) with us, please send us a request to us through our contact form. We will process your request within a reasonable period of time and process your personal information in accordance with applicable law.


Protection and retention of your personal information

We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorized access, disclosure, and alteration. Nevertheless, if you believe your account has been abused, please contact us through the Contact Form.

We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.


Other information

Abuse and unsolicited commercial communications (“spam”): We do not tolerate abuse of our platform. You do not have permission to add other users to your mailing list (e-mail or postal) for commercial purposes, If you notice that someone is abusing our Website (spam or spoof emails), please notify us.

It is not allowed to use our member-to-member communication resources to send spam or content that violates our Terms of Use in any other way. For your security, we may scan messages automatically and check for spam, viruses, phishing and other malicious activity or illegal or prohibited content. We do not permanently store messages sent through these resources.

Third Parties: Unless explicitly provided otherwise in this Privacy Policy, this Privacy Policy applies only to the use and transfer of information we collect from you. We have no control over the privacy policies of third parties that may apply to you. When we work with third parties or use third party tools to provide certain services, we will explicitly indicate which privacy policy applies to you. We therefore encourage you to ask questions before you disclose your personal information to others.